Pre-Order FAQ

Everything you need to know before reserving your DoorWear™ tee(s)
How Pre‑Orders Work

DoorWear™ pre‑orders let you reserve your tee(s) before production begins. You choose your design, size, and color, and we produce your shirt specifically for you during this limited one‑time pre‑order window.
Production Timeline

Production begins the week of August 2. Because this is a limited one‑time pre‑order, shirts are completed as quickly as possible. You will receive an email as soon as your shirt is ready for pickup or shipping.
Shipping Timeline

After production is finished and your payment is received, your order ships directly from Door County. Most U.S. orders arrive within 3 to 5 business days.
Payment and Charges

No payment is required upfront. You reserve your shirt today, and you will be billed when your shirt is ready for pickup or shipping. When production is finished, you will receive an email with a secure payment link.
Payment Options

When you receive your payment link, you can choose to pay online or in person at pickup. If you select shipping, payment must be completed online.
Pickup and Shipping

Pickup and shipping are selected when you complete payment. After production is finished, you will receive an email with a secure payment link. During checkout, you can choose:

  • Pickup in Sturgeon Bay
  • Free Shipping anywhere in the United States

If you choose Pickup, you may pay online or in person at pickup.
Will I Receive an Email When It’s Ready?

Yes. You will receive an email notification as soon as your shirt is ready for pickup or shipping.
Can I Change My Size Later?

If production hasn't started yet, we can adjust your size. Once production begins, changes may not be possible.
Exchanges & Returns

Because pre‑orders are made specifically for you, we can offer size exchanges but not returns. If you need help choosing a size, the Size Chart is located directly above the price on the product page.
Is My Reservation Guaranteed?

Yes. Reserving today guarantees your shirt in this limited pre‑order production run.
Contact

Questions? Email us anytime: preorders@doorwear.com