Got questions? We've got answers.
Everything you need to know about DoorWear™ — products, sizing, shipping, and more. Can't find what you're looking for? Reach us at contact@doorwear.com.
About DoorWear™
What is DoorWear™?
What is DoorWear™?
DoorWear™ is a Door County-inspired apparel and accessories brand rooted in the real moments, quiet beauty, and insider spirit of the peninsula. Every design is made for the people who carry Door County with them wherever they go next.
Who is DoorWear™ for?
Everyone. Lifelong locals, seasonal visitors, first-time explorers, gift buyers, and anyone who already feels Door County calling. If the peninsula means something to you, DoorWear™ is for you.
Is there a physical DoorWear™ store?
DoorWear™ is currently online only. Shop anytime at DoorWear.com.
Products & Sizing
Where are DoorWear™ in-house products made?
Every in‑house item is pressed by hand at DoorWear™ HQ. We use premium DTF transfers, professional heat‑press equipment, and high‑quality blanks to ensure consistent color, crisp detail, and long‑lasting wear.
What does "in-house" mean?
“In‑House” means your item is produced directly by DoorWear™ — printed, pressed, inspected, and shipped by us rather than a third‑party fulfillment partner.
What shirts do you use?
DoorWear™ uses high‑quality apparel blanks chosen for comfort, durability, and everyday wear. Specific fabric details and fit information are listed on each product page.
How does sizing work?
Most DoorWear™ in‑house apparel runs true to size with a classic fit. Fit notes and measurements are listed on each product page so you can choose the best option for your style.
What sizes are available?
Sizes vary by product and are listed on each individual product page. If a size chart is available, it will appear within the product details. If you have a question about a specific item, feel free to reach out through our Contact page.
How do I choose the right size?
Most DoorWear™ apparel includes a detailed size chart with exact measurements. For items without a size chart, we recommend measuring a shirt you already own and choosing the closest match based on the product’s fit description.
Will the color look exactly like the photos?
Colors may vary slightly depending on lighting, screen brightness, and garment dye lots. We photograph items as accurately as possible, but small variations are normal.
What printing method is used?
DoorWear™ In‑house apparel uses DTF (Direct‑to‑Film) printing. DTF produces vibrant color, sharp detail, and excellent durability when cared for properly.
How do I care for my DoorWear™ apparel?
• Turn garments inside out before washing.
• Machine wash cold with like colors.
• Tumble dry low or hang to dry.
• Do not bleach.
• Do not iron directly on the printed design.
Shipping & Orders
How long does shipping take?
DoorWear™ in‑house t‑shirts ship within 2–4 business days from the date of purchase and typically arrive within 3–7 business days, depending on your location. Once your order ships, you’ll receive a tracking number so you can follow your package every step of the way.
Do you ship internationally?
At this time, DoorWear™ ships within the United States only.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number by email. Use that number to follow your package directly on the carrier website. For any tracking questions, email orders@doorwear.com with your order number.
Can I combine in-house and made-to-order items?
Yes. but they ship separately.
In‑house items ship directly from DoorWear™HQ, while made‑to‑order items ship from our fulfillment partner.
Do you offer local delivery?
DoorWear may offer local delivery for select Door County addresses when local fulfillment is available. If Local Delivery is available for your order, you'll see it as a checkout option.
Local delivery requires someone to be present for the handoff. After your order is placed, we'll reach out to arrange a simple delivery window.
Why do some orders show Local Delivery?
Local Delivery appears only for eligible Door County addresses when DoorWear is fulfilling in-house orders locally. If your order includes both in-house and made-to-order products, you may receive more than one shipment.
Do you accept cancellations?
Because each DoorWear™ item is created specifically for you as soon as your order is placed, cancellations are not possible once the order has been submitted.
Returns & Issues
What if my item arrives damaged or incorrect?
We stand behind every DoorWear™ product. If your item arrives damaged, defective, or incorrect, please email returns@doorwear.com within 3 days of delivery. Include your order number and a clear photo of the issue. A replacement will be provided at no cost.
Do you accept returns or exchanges?
Because every item is made to order, we do not accept returns or exchanges for sizing or preference changes. However, we will always resolve any issue involving damage, defects, or errors. Please visit our Refund Policy page for complete details.
Contact
How do I contact DoorWear™?
You can reach us at contact@doorwear.com or send a message through our Contact page. The phone number field on the form is optional, and we respond by email. We love hearing from fellow Door County people.
Still have a question?
We're real people who love Door County just as much as you do. Reach out anytime — we'd love to hear from you.